A speed-to-lead system for a luxury backyard renovation company.
Every new inquiry is texted and called within minutes, inside the company's own CRM.
The situation, the build, the result.
Victory Pro Deck Builders is a South Florida luxury backyard renovation company selling decks, pergolas and outdoor kitchens. Homeowners contact several builders, and the first to respond usually wins the estimate.
We built an intake form and a speed-to-lead system inside the company's CRM. The moment someone submits the form, it texts and calls them, and every inquiry sits on a stage.
Every inquiry is answered within minutes, and nothing is lost between the inquiry and the estimate. The team has the project details before the first conversation and can see where each one stands.
What we did, in order.
Mapped the path from inquiry to estimate
We started with how a homeowner moves from first interest to a booked estimate, and where inquiries were being missed along the way.
Built the intake form
A short form captures what the homeowner wants built and where, so the team has the project details before the first conversation.
Installed speed-to-lead
The moment someone submits the form, the system texts them and calls them, so a new inquiry hears from the company within minutes.
Integrated it with the CRM
The form, the texts and the calls all run inside the company's CRM, so every inquiry sits on a stage and the team can see where each one stands.
What the business has now.
- Every new inquiry answered within minutes
- An intake form that captures the project details up front
- Texts and calls triggered automatically, with no manual follow-up
- Nothing lost between the inquiry and the estimate
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